Symplicity Recruit Frequently Asked Questions

It is important to verify your email address so that your job postings and school connection requests can reach targeted schools.

When you created your Symplicity Recruit account, we sent you an email with a link to verify your account. If you cannot find the email, log in to Symplicity Recruit and click the button to resend the email to the current email address associated with your account.

If you have changed your email address and need to update it, log in to Symplicity Recruit, go to your account and update your email address. We will send you an email. To verify your account, click the link within the email.

Many of our member schools choose to review new contacts and job postings before they are made available to students. We encourage the use of a corporate or company email if available. This will assist schools in identifying you as a legitimate employer in their system and processing your account request in a timely manner.

Symplicity Recruit uses a third party web service which supplies publically available information about your company based on your email domain. We use this information to pre-populate your employer profile fields when available, in order to make the signup process as painless as possible, and to ensure that the schools you work with have as much information as possible when reviewing your account. If you choose, you are welcome to edit, erase, or replace the information we have supplied at any time.

Once logged into Symplicity Recruit, open the navigation that opens below your name in upper right section of page and click on the “my profile” option. Enter the new information and click “Save”. You will then be prompted “Do you want to send this update to schools?” Click “yes” to send the information to Schools. If you send to schools, Schools that have a record of your account will also receive a copy of your updates. Schools have the ability to automatically accept your changes, or they may choose to review all contact updates from a holding bin. With the latter, the school will have the ability to accept or reject your changes. Please note that updating your Personal Information or Employer Information could impact the accounts of your colleagues who are operating at the same recruiting organization at the school where they have an account; please check your data to ensure its accuracy.

NOTE: If you are attempting to update the email address on the account, a confirmation e-mail will be sent to the new e-mail address. You must open this e-mail and click on the verification link inside in order for your e-mail address change to be processed. E-mail address changes can take up to eight hours to complete. In the meantime, you can continue to access your account using the old e-mail address as the username.

If you try to update the email on your account and you get a message that the email address is already in use, and you are utilizing a unique corporate email address, then use the forgot password tool on the login menu on the Symplicity Recruit home page to reset your password. If you are utilizing a shared departmental corporate email address (e.g.: recruiting@demo.com), we recommend checking within the department for the password prior to resetting it.

Once logged into Symplicity Recruit, open the navigation that opens below your name in upper right section of page and click on the “employer profile” option. Enter the new information and click “Save”. You will then be prompted “Do you want to send this update to schools?” Click “yes” to send the information to Schools. If you send to schools, Schools have the ability to automatically accept your changes, or they may choose to review all employer updates from a holding bin. With the latter, the school will have the ability to accept or reject your changes. Please note that updating personal or profile information could impact the accounts of your colleagues who are operating at the school level where they have an account; please check your data to ensure its accuracy.

Jobs Only Account (JOA) holders needing to be merged with another account in Symplicity Recruit should use the “contact us” form to request account merger. You will need to provide specifics of both accounts, and a brief explanation of why the merge is to occur. Depending on the request, we may to vet the request with the other account. Enterprise Recruiter Accounts (ERA) are able to utilize account “invitations” to invite users to join their ERA account. Even if the contact is currently a JOA, they can be invited to merge into an ERA firm’s account.

NOTE: If you need to be merged with an account at a school, schools can perform this function for you. If you are not already registered at your target schools, simply register (with your information) at each of the schools where the old contact is registered, and then ask the career center to merge your account with theirs.