Challenge

Currently employing 12,300 full-time employees, the company’s career development team sought a robust, paperless solution to track employee involvement in its programs and report important data to help guide future initiatives and build an even stronger program.

Solution

Insight allows Genentech to store and easily access all employee information, track all consultations and appointments, and easily report on important metrics that will help impact the success of the program. Some key metrics include a chargeback mechanism to business units utilizing the services for the office to manage its P&L.

Results

• Decreased time spent on reporting by 92%.
• Customization of robust quarterly and ad hoc reports.
• Changed appointment tracking process from manual to automated.
• No paper filing of employee information.
• Able to reallocate time saved to implementing new initiatives
• Accurate chargeback process between department and business unit.